How does the PZTracker work?

The PZTracker, powered by CarbonTRACK is a GPS-based location device using the GPS satellite networks to determine your vessels location during the race.

1.     Your vessels location data is transmitted by a radio inside the unit to a receiver located at each checkpoint, and on the Screen/Sweep boats.

2.     The receiver then sends the location data to the tracker website where it is displayed as an icon on the tracker map.

 

What range do the PZTrackers have? 

The range of the tracker-to-receiver radio link is around 1km in the race area, although in clear line-of-sight it is much further. However, trees, buildings and terrain will reduce the range of the radio link.

The tracking network includes relay units we attach to airborne drones. These relays can increase the range of the tracking units considerably allowing line-of-sight to trackers tens-of-kilometres away. These drones will only be flown at periodic times during the race.

If we are concerned about the location of a vessel at any time and it’s outside the range of the receivers, we can deploy a relay drone in minutes and pick up any trackers in that area.

 

How will I see my paddler’s location during the event? 

We display the tracking data on a Google Maps-based website, which you can access via the link at https://www.phasezero.com.au/massive-murray-paddle.aspx.   The website is mobile-responsive so you can view it on any device as long as you have internet reception.

Your paddler(s) will show up as an icon displaying their boat number. You can click on their icon to see more information including their team name. You can also use the search function on the website to search by boat number or team name.

If you require assistance with the website or your paddler’s location, contact us at info@phasezero.com.au or call/chat to our Phase Zero Safety Team during the event.

 

Why is my paddler’s icon not moving, missing or is showing up as grey? 

The tracking system is based on radio signals between your individual tracker and the race receivers. The practical range of the tracker-to-receiver link is around 1km, so if your paddler outside this 1km radius they will appear to stop moving, or their icon will be greyed out. This means your paddler’s tracker is out of range, rather than stopped along the course. When the paddler comes back into range of a receiver their location will update and their icon will go back to colour.

If you require assistance with the website or your paddler’s location, contact us at info@phasezero.com.au or call/chat to our Phase Zero Safety Team during the event.

 

What are the Race Receiver locations?

·      Start and Finish lines

·      Checkpoints A, B & C

·      on the Screen and Sweep boats, and

·      Safety Drones Australia relays on drones. 

NB: The drone relay can only remain in the air for around 20min at a time, so the coverage of the race area will not be 100% for the duration of the event.

 

What if I’m worried about my paddler’s location? 

If at any time you’re concerned about your paddler’s location, approach one of the Phase Zero or Safety Drones Teams on site, or call the Safety Team on the numbers in your race handbook. They can assist with locating your paddler either by checking within our network or enacting the lost-paddler relay drone plan.

If you require assistance with the website or your paddler’s location, contact us at info@phasezero.com.au or call/chat to our Phase Zero Safety Team during the event.

 

Why is the tracking website not working or updating?

The race area has patchy cellular network coverage, so the most common reason is you may be out of range of a Cell Tower or your mobile device has a poor internet connection.

The Phase Zero and Safety Drones Teams have internet and phone network connection throughout the race area via our vehicle-mounted 3G/4G systems. Our safety communications network is active at all checkpoint locations so if you have trouble, check with the Safety Teams at the checkpoints.

Our partners at CarbonTRACK can also check on the status of the website immediately, so if you’re certain you’re in an area with internet connection and the website still isn’t responding call or approach the Phase Zero Safety Team and we’ll trace the problem for you.

 

Do I need to turn the PZTracker on or off?

NO. The trackers will be turned on when we hand them out on Day Zero (Sunday) and must be left turned on for the duration of the race (Friday afternoon finish line).

Please DO NOT change the switch setting at any time. If you’re concerned about the on/off status of your tracker see the Safety Team staff and we’ll check it for you.

 

How does the PZTracker attach to my boat?

We supply the PZTracker with double-sided tape.

·      Peel off the backing and stick the unit to the deck of your boat in a clean, dry and smooth area.

·      Attach the PZTracker so the Phase Zero sticker is facing the sky. If you have a boat without a deck (a Canadian-style canoe for example) you can attach the PZTracker to the hull or thwarts anywhere the unit will have an un-interrupted view of the sky.

·      The GPS antenna is inside the PZTracker under the Phase Zero sticker and it needs to have line-of-sight to the GPS satellites.

If you’re unsure or have trouble getting the tape to stick, please see the Phase Zero Safety Team and they can assist.

 

How do I remove the PZTracker at the END of Day Five Finish Line?

To remove your PZTracker at the Day Five finish line we will use a piece of thin string run underneath the tracker unit, which cuts the foam tape. You will have some tape residue left on your boat, which you can clean off with eucalyptus oil and a cloth.

If you want to know more about the PZTracker system or require assistance with the website, contact us at info@phasezero.com.au or call/chat to our Phase Zero Safety Team during the event.

 

 

 

   



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